1. Introduction
Welcome to Skillmaking.com (“we,” “our,” “us”). This Non-Refundable and Non-Returnable Policy (“Policy”) applies to all digital marketing, SEO, and Google Ads services (collectively, “Services”) provided by us. By purchasing or using our Services, you acknowledge and agree to the terms outlined in this Policy.
2. Non-Refundable Services
Nature of Services: Our Services are customized and delivered based on your specific needs and requirements. As such, once services are rendered or delivered, they cannot be returned or exchanged.
Fees: All fees paid for our Services are non-refundable, including any pre-paid or advance payments. This applies regardless of the outcome of the services provided.
3. No Right of Return
Service Delivery: Since our Services are intangible and delivered over time, they do not fall under the category of goods that can be returned. Thus, no returns will be accepted for any Services provided.
Completion of Services: Upon commencement of services, you agree to the non-returnable nature of the services and acknowledge that services completed cannot be undone.
4. Exceptions
Errors or Omissions: If there is a clear mistake or omission in the delivery of our Services, we will review the issue on a case-by-case basis and may offer a correction or additional service at no extra charge, but no monetary refunds will be issued.
Dispute Resolution: If you have a dispute regarding our Services, you are encouraged to contact us directly to seek resolution. We aim to address and resolve issues amicably but remain firm on our non-refundable and non-returnable policy.
5. Termination and Cancellation
Client-Initiated Cancellation: If you choose to cancel the Services before they have commenced or during the provision of services, no refund will be provided for any amounts already paid. Future services may be canceled, but past payments remain non-refundable.
Provider-Initiated Termination: We reserve the right to terminate our Services if you violate our Terms and Conditions or engage in prohibited activities. In such cases, any fees paid up to the point of termination will be non-refundable.
6. Changes to This Policy
We may update this Policy from time to time. The updated Policy will be posted on our website with an updated effective date. Your continued use of our Services after any changes constitutes your acceptance of the new Policy.
7. Contact Information
If you have any questions or concerns regarding this Non-Refundable and Non-Returnable Policy, please contact us at:
Email: [email protected]
Effective Date: 21/08/2024